Trust & Safety

Last updated: July 2026

Wellphases is a wellness companion for women navigating perimenopause and menopause. Because it uses AI to hold supportive conversations about health, we hold ourselves to clear standards for safety, honesty, and restraint. This page explains them.

How AI is used in Wellphases

Wellphases uses large language models (LLMs) to provide educational and supportive guidance for menopause and perimenopause. The AI’s role is specific and bounded:

  • Listening and remembering — holding natural conversations and recalling what you’ve shared, so you don’t have to repeat yourself.
  • Gentle tracking — extracting symptoms, sleep, food, and mood mentions from conversation, stored locally on your device.
  • Pattern reflection — noticing connections in your own data over time and reflecting them back as observations, never verdicts.
  • Evidence-informed education — answering questions using a curated menopause knowledge base, developed under the direction of a physician with a PhD in neuroscience.

The AI is a feature of Wellphases — the product is the companionship, awareness, and pattern discovery it enables.

Medical boundaries

Wellphases is not a medical device and does not provide medical care.

  • The AI does not diagnose conditions, prescribe treatments, or provide emergency medical advice.
  • Information provided is for educational and wellness purposes only and never replaces the judgment of qualified healthcare professionals.
  • When a conversation suggests symptoms that need medical attention, the AI encourages the user to consult a doctor.
  • If a user reports symptoms suggesting a medical emergency, the assistant directs them to seek immediate professional care.

Content safety

  • AI responses are filtered to prevent harmful, abusive, illegal, or sexually explicit content.
  • The assistant maintains warm but professional boundaries; it is designed as a wellness companion, not an entertainment chatbot or romantic persona.
  • System prompts and the knowledge base constrain the assistant to its purpose: menopause and perimenopause wellness support.
  • We continuously monitor and improve our safety measures over time.

Human oversight

Wellphases is developed by Insparian OÜ, founded by a physician with a PhD in neuroscience and professional experience in medical AI. The knowledge base, system prompts, and safety boundaries are written and reviewed by humans with medical training — not generated automatically.

Privacy

Your health data stays on your device. We do not operate servers that store your conversations. Chat messages are transmitted to enterprise-grade AI providers solely to generate a response, without personal account identifiers, and providers are contractually prohibited from training on your data. Full details in our Privacy Policy.

Acceptable use

Wellphases is intended for adults (18+) as a personal wellness companion. Attempts to use the AI for unlawful purposes, to generate harmful content, or outside its intended purpose are prohibited under our Terms of Use.

Questions

We welcome scrutiny on safety. Contact us at support@wellphases.com.